As a leader of anyone, HOW you choose to deliver the bad news is one of the most important skills you can acquire. I don't care if you have ten PhD's, if you fail at this... you fail. Period.... Read More »
I recommended embracing the 3R's (Part 1) and the 3P's (Part 2) to avoid being a "Tool" much of the time. In this final installment, here now are the 3M's... Read More »
The best communication skills are strong and solid (not hard and rigid), BUT ALSO have the ability (and natural properties) to be soft and flexible at times... Read More »
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