Category Archives: Communications

Where commYOUnication skills and psychology collide. What everyone believes they’re good at; what few actually are. Distinctions, insights, & strategies to improve your communications and your interactions.

Also, the social psychological principles of persuasion, influence, and communication affecting all forms of marketing. Topics on the art and science of influencing others and inducing beliefs and behaviors. Presenting social strategies to best navigate and participate in the inevitable manipulation and politics present in most social situations.

Posted on

4 P’s to Competent Communication

by

Please consider the following effective practices to put into place to become a more competent and persuasive communicator personally and professionally: 1. Pause – Excellent communication starts with stopping first. There are great rewards for avoiding knee-jerk reactions. They call them “knee-jerk” because a lot of times a jerk is exactly how you feel afterwards… Pausing gives you […]

Posted on

4 “Black Flag” Phrases

by

You know you’ve heard these phrases before… Perhaps you’ve likely said them yourself… I call them “black flag” phrases, and you should be very afraid of them… These statements are communication suicide for practitioners, though they usually don’t realize it at the time. These statements reveal much about the person saying them, and it ‘ain’t […]

Posted on

Need It Most

by

I’m so sick of some people dismissing blog posts, talks or trainings on the so-called “soft skills” as simply “common sense.” Just because you may have read a few books or articles on communication and listening skills, or even attended a seminar or two over the years hardly qualifies you (or me, or anyone) as an expert on these all-important topics. If this information was […]