Tool Time-Part 3

The Tool Time series embraces the RPM model of Communichology™ strategies. In the two previous Tool Time articles, I recommended embracing the 3R’s (Part 1) and the 3P’s (Part 2) to avoid being a “tool” much of the time. In this final installment, here now are the 3M’s: 1. MANAGE your emotions. Pleeeeaaaasssseeee keep your emotions in-check and under control. I know […]