Three-Sixty-Self

Hard truth: People are self-centered more than they’re not. Everyone’s favorite subject is themselves; whether they admit it or not. **Think about it: you’re thinking about you and yours, much more than anyone or anything else, the majority of the time. Your day, your job, your money, your family, your friends, your food, your plans,Continue reading “Three-Sixty-Self”

“Human Relations”… not-so-common-sense

For years, I taught a college course called “Human Relations.” It was always my favorite class to teach because the content blended principles of communication and psychology, and was the inspiration for many of my Communichology™ concepts going forward. The course was often misunderstood at the outset by both students AND staff because the title is soContinue reading ““Human Relations”… not-so-common-sense”

Communication trumps Qualifications

For years now I’ve been training and teaching that “communication skills” is THE premier skill set to master and possess. It’s more important than any other technical skills that you may have. It’s more important than letters after your name. It’s more important than a fat file stuffed with certifications, accolades, and endorsements. Communication skills areContinue reading “Communication trumps Qualifications”

Thirty-Seven

37 In business, a good majority of a manager’s time, hell… in most occupations, or just life in general, is spent delivering bad news to people. It’s telling people what they need to hear, not just what they want to hear. It’s coming from a place of caring for versus caretaking. The idea is thatContinue reading “Thirty-Seven”

Thirty-Two

32 Do you give as much consideration to the reception of your communication as you do the sending of it? Do you consider your wording (written or verbal) and its impact? Do you consider your vocal tone (intended or unintended) and its impact? Do you consider your intentional or unintentional body language communication and its impact?Continue reading “Thirty-Two”

Twenty-Four

24 From meltdowns in shopping malls, to breakdowns in boardrooms, to outbursts online everyday, in every possible way… individual interpersonal communication skills (or the lack thereof), have never been more visible. And skilled practitioners have never been more necessary, in-demand, and in positions of great advantage, personally and professionally. Today’s marketplace handsomely rewards those in theContinue reading “Twenty-Four”

Twenty-Two

22 The situation: When attempting to help or assist others, it’s simple: First, identify the problem; then provide a solution, right? Put another way: know their need, then give them what they want. Sounds simple, but it’s anything but… The challenge: People want what they want over what they need. But when giving, most of usContinue reading “Twenty-Two”