“Human Relations”… not-so-common-sense

For years, I taught a college course called “Human Relations.” It was always my favorite class to teach because the content blended principles of communication and psychology, and was the inspiration for many of my Communichology™ concepts going forward. The course was often misunderstood at the outset by both students AND staff because the title is soContinue reading ““Human Relations”… not-so-common-sense”

Sixty

60 Another key concept of Communichology™, and the second thing to get of the three “Gets” requires much effort that many refuse to do: #2. Get more accurate information. Don’t just settle on shit you’ve been spoon-fed your whole life. Challenge the status quo if it doesn’t ring true for you (anymore). Challenge your certainty.Continue reading “Sixty”

Thirty-Three

33 8 Steps to Get What You Want: 1) Know exactly what it is you’re after and why. More Clarity = Less Chaos. It doesn’t have to be just one thing, but it does have to be clearly your thing(s). 2) Be sure that what you want is something you’re both passionate about, AND haveContinue reading “Thirty-Three”

Twenty-Two

22 The situation: When attempting to help or assist others, it’s simple: First, identify the problem; then provide a solution, right? Put another way: know their need, then give them what they want. Sounds simple, but it’s anything but… The challenge: People want what they want over what they need. But when giving, most of usContinue reading “Twenty-Two”

4 P’s to Competent Communication

Please consider the following effective practices to put into place to become a more competent and persuasive communicator personally and professionally: Pause – Excellent communication starts with stopping first. There are great rewards for avoiding knee-jerk reactions. They call them “knee-jerk” because a lot of times a jerk is exactly how you feel afterwards… Pausing gives you moreContinue reading “4 P’s to Competent Communication”

Need It Most

I’m so sick of some people dismissing blog posts, talks or trainings on the so-called “soft skills” as simply “common sense.” Just because you may have read a few books or articles on communication and listening skills, or even attended a seminar or two over the years hardly qualifies you (or me, or anyone) as an expert on these all-important topics. If this information wasContinue reading “Need It Most”

I Want You, Too

If you want people to do things that you want them to do, NEVER start with… “I want you to…” Here’s a real example of what NOT to say: “Hey everyone: Just a reminder to come out to __(place)__ tonight. I want you there no later than __(time)__. You can all help do __(this)__ and doContinue reading “I Want You, Too”