I’ve always been taught and believed that in the end, nice wins. My leadership and management style reflects this. I choose to interact with others in deliberate ways that entice them to want to buy-in to the greater goals I’m proposing, instead of forcing them to do so by being a dick.
YES, there’s a time and a place to be direct with people.
YES, it’s appropriate and necessary to set firm expectations and hold people accountable.
YES, hard conversations are inevitable at times, not optional.
But, it’s the HOW this is done and delivered, more so than the WHAT is said, that’s the difference.
Communication skills are king. Get fucking good at them. Better than you think you are.
Always. In all ways…